Tk989 Terms and Conditions – Complete Guide

Tk989 (hereinafter referred to as "the Platform" or "we") is a leading online gaming and betting platform in Bangladesh. These Terms and Conditions constitute a legally binding agreement between tk989 and its members. By using any of tk989's services, you automatically agree to be bound by these terms.

In addition to these Terms and Conditions, tk989's Privacy Policy and Responsible Gaming Policy also form part of the same agreement. It is every member's responsibility to read all these documents carefully before using the platform.

Tk989 reserves the right to refuse service to any individual, at any time, for any reason — particularly where legal restrictions apply.

The following requirements must be met to register and play on tk989:

• You must be at least 18 years old.
• Online gaming is not legally prohibited in the country from which you are playing.
• You are opening the account in your own name and for your own use, not on behalf of anyone else.
• Each person may only open one account. Multiple accounts using the same IP address, device, or payment method are not permitted.
• All information provided at the time of registration must be accurate, complete, and up to date.

Tk989 may initiate a KYC (Know Your Customer) verification process at any time. Members may be required to submit a national ID, passport, or other identity documents. Withdrawals may be held until KYC verification is complete.

Registering with false information will result in immediate account closure and all balances in that account may be forfeited. tk989 takes a zero-tolerance approach to this.

The following policies apply to all deposits and withdrawals on tk989:

All deposits and withdrawals must be made through a payment account registered in the member's own name. Transactions using bKash or Nagad accounts registered under a third party's name are strictly prohibited.

Before submitting a withdrawal request, make sure your KYC verification is complete and any active bonus wagering requirements have been met. tk989 may delay or decline withdrawals where verification is incomplete.

Tk989 regularly offers a variety of bonuses and promotions. Each bonus has its own specific terms, which are listed on the relevant offer page. The following general rules, however, apply to all bonuses:

• Wagering Requirements: Most bonuses require a specified number of wagers before withdrawal. This is typically between 20x and 40x the bonus amount.
• Validity: Each bonus has a set expiry date. Any unused bonus will be automatically cancelled once it expires.
• Game Restrictions: Some bonuses are only valid for specific games. Please refer to the game list stated in the bonus terms.
• A bonus can be used once: Each bonus offer may be claimed only once per member, household, address, or device.
• Maximum Bet Limit: A maximum bet limit applies when wagering with bonus balance, which is generally BDT 500 per bet.

Tk989 reserves the right to modify, cancel, or withdraw any bonus offer at any time. If bonus abuse or exploitation of system loopholes is detected, all related bonuses and winnings will be forfeited.

All games on tk989 are powered by internationally certified RNG (Random Number Generator) technology. Every game outcome is entirely random and cannot be predetermined.

• Once a bet is confirmed, it cannot be changed or cancelled, unless a technical error occurs on the game provider's end.
• If a game is interrupted due to a technical error, the bet placed for that round will be refunded.
• In Sports Betting, a bet may be voided if an event is cancelled or specific conditions are not met.
• In Live Casino games, the dealer's decision is final. Results of a live game will not be altered unless a technical issue is identified.
• Tk989 reserves the right to void or investigate any bet where suspicious betting patterns are detected.

RTP (Return to Player) information is available on each game's info page. tk989 is always transparent about RTP data because we believe members have the right to make informed decisions.

The following activities are strictly prohibited on tk989. Any violation will result in serious consequences:

• Creating multiple accounts or using another person's account.
• Using bots, automation software, or scripts to play games.
• Intentionally exploiting any technical vulnerability or bug on the platform.
• Using tk989 for money laundering or any other illegal financial activities.
• Colluding with other members during gameplay.
• Abusing the bonus system.
• Abusing or threatening tk989 staff.
• Registering using a false identity.

Tk989 may temporarily suspend or permanently close any account under the following circumstances:

• Violation of the Terms & Conditions.
• If KYC verification is not completed or false information is provided.
• Accounts that have been inactive for an extended period (no activity for more than 12 months).
• Suspicious activity related to account security.
• Account closure at the member's own request.

Members may request to close their account at any time. A self-exclusion request will result in the account being suspended for a specified period or permanently. This is an important feature of our Responsible Gaming commitment.

If an inactive account holds a balance and remains dormant for 12 months with no transactions, a monthly inactivity fee may be deducted.

Tk989 places the highest priority on protecting members' personal data. For details on how your information is collected, stored, and used, please see our Privacy Policy Available on the page.

In summary, tk989 uses your information for the following purposes:

• For account verification and management purposes.
• For payment processing and fraud prevention purposes.
• To provide customer support.
• To comply with legal obligations.
• To improve the platform's services.

Tk989 never sells member information to third parties. However, data may be shared when required by law or upon request from a regulatory authority.

Tk989 firmly believes that gaming is purely for entertainment. We want all our members to enjoy games in a healthy and responsible way. To support this, we provide a range of responsible gaming tools:

• Deposit Limits: Set your own daily, weekly, or monthly deposit limits.
• Loss Limit: Set a cap on how much you can lose within a given period.
• Session Limit: Set a time limit for how long you play in a single session.
• Cooling-Off Period: Temporarily suspend your account for anywhere from 24 hours to 6 weeks.
• Self-Exclusion: Option to keep your account closed for an extended period.

If you feel that gaming is having a negative impact on your life, please visit our Responsible Gaming Visit the page for assistance.

Tk989's services are not available in all countries or regions. Residents of countries where online gaming is legally prohibited or restricted may not use this platform. It is each member's own responsibility to be aware of the laws in their country.

Tk989 is not liable for any violation of local laws by users who access the platform from their own jurisdiction. Accounts accessed from restricted regions via VPN or any other means will be suspended and balances may be forfeited.

Any dispute arising from these Terms and Conditions will first be referred to mediation. If mediation fails to resolve the matter, it will be settled in accordance with the rules of tk989's licensing authority.

Tk989 is not liable for the following:

• If a game is left incomplete due to loss of internet connection.
• Losses caused by issues with the member's own device or software.
• Issues arising from errors on the part of a third-party game provider.
• Losses caused by unexpected technical issues or server downtime.
• Losses resulting from a member sharing their account credentials insecurely.

Tk989 always strives to keep the platform running smoothly and to resolve any technical issues as quickly as possible. If you run into any problems, please reach out to our customer support team.

Tk989 reserves the right to modify, add to, or cancel these Terms and Conditions at any time. Members will be notified of significant changes via email or platform notification.

Continued use of the platform after updated Terms & Conditions have been published will be considered acceptance of the new terms. We recommend checking this page regularly.

If any part of these Terms and Conditions is declared invalid or unenforceable by a court or authority, the remaining provisions will continue in full force and effect.