Your personal data is our most valuable responsibility. tk989 never sells or unauthorizedly shares your information. On this page, we transparently explain how your data is managed.
We believe every member's data is their own. tk989 uses international-grade encryption to keep your data secure. Your information is never sold to third parties.
A quick overview of the key pillars of the tk989 Privacy Policy
All your data is protected with 256-bit SSL encryption. No one can view or steal your information while it is being transferred.
Your identity verification information is stored exclusively on secure servers. KYC data is never shared unless required by a regulatory authority.
Tk989 never sells your personal information or gaming history to advertisers or third parties. Your data belongs to you alone.
All data is stored on firewall-protected servers. Regular security audits are conducted to identify and resolve any vulnerabilities promptly.
We only use essential cookies. You can manage cookies at any time through your browser settings.
You can request deletion of your personal data at any time. No data will be retained beyond what is legally required.
Various types of information are collected at different stages — from registering on tk989 to your day-to-day gaming activity. We only collect what is genuinely needed to provide our services. We do not ask for unnecessary or excess information.
The data we collect falls into three main categories:
| Data Types | Example | When it is collected |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | During registration and KYC verification |
| Contact Information | Mobile number, email address | At the time of account creation |
| Financial information | BKash/Nagad number, transaction history | During deposits and withdrawals |
| Device Information | IP address, browser type, operating system | Upon accessing the platform |
| Gaming Information | Betting history, win and loss records | During gameplay |
We never store your full bank account number, card number, or PIN. Payment information is always kept in encrypted form and is handled directly by the relevant payment gateway.
Tk989 uses your information only for specific, legitimate purposes. Using data outside its intended scope goes against our policy. Below, we clearly explain what each type of information is used for:
No marketing or promotional communications are sent without your consent. If you no longer wish to receive promotional messages, you can turn them off at any time from your account settings.
Tk989 never sells your personal information. However, limited data may be shared in certain specific circumstances:
Only the information necessary to process bKash, Nagad, and Rocket transactions is shared.
For Live Casino or slots, game providers receive session data only — not your personal information.
Specific information is provided when required by law or upon direct request from a licensing authority.
Any suspected financial activity is reported to the AML (Anti-Money Laundering) authority.
Tk989 uses cookies and similar technologies to enhance your experience on the platform. Cookies are small text files stored in your browser that help recognize you on return visits.
The types of cookies we use:
We do not use any third-party advertising cookies. Your browsing information is not shared with advertisers. Disabling cookies in your browser settings may cause some features to stop working.
Tk989 uses industry-standard technology and practices to protect your data. Security is not a formality for us — it is part of how we operate every day.
Please note that no one can guarantee 100% security on the internet. You also have a role to play — such as using a strong password and never sharing your login credentials with anyone.
Tk989 does not retain your data indefinitely. Each type of information has a defined retention period:
| Data Types | Retention Period | Reason |
|---|---|---|
| Identity & KYC Information | 5 years after account closure | Legal and regulatory obligations |
| Transaction Records | 7 Years | Financial law compliance |
| Gaming History | 3 Years | Dispute Resolution & Audits |
| Contact Log | 2 Years | Improving customer service quality |
| Cookies & session data | Up to 30 Days | Maintaining Service Quality |
Once the retention period expires, data is securely deleted or anonymized. If any data must be kept longer for legal reasons, you will be informed.
As a tk989 member, you have important rights over your own data. We uphold these rights in practice, not just on paper:
You can submit a request to find out what personal data we hold about you.
You can submit a request to correct any information that is inaccurate.
You may request deletion of your data beyond what is required by legal obligations.
You have the right to export your data in a standard, portable format.
You can request that we stop using your data for specific purposes.
Any consent you have previously given can be withdrawn at any time.
To exercise any of these rights, please contact our support team. We will respond to your request within 30 business days. For urgent matters, we will aim to resolve them sooner.
Tk989 is strictly an adult-only platform. No one under the age of 18 is permitted to use it. This is not just a policy — we enforce it through technical controls as well.
Age is verified at registration and confirmed through identity documents during the KYC process to ensure all members are 18 or older. If an underage account is detected, it will be closed immediately and all associated data will be deleted.
Our Privacy Policy may be updated to reflect changes in technology, law, or our business environment. We will notify you in advance of any significant changes.
Previous versions of our Privacy Policy are also kept on our servers. You can request access to any earlier version through our support team.
If you have any questions, concerns, or requests regarding our Privacy Policy, please don't hesitate to reach out. Our dedicated team is ready to assist you.
Email us for any privacy-related matters:
[email protected]
Use our 24/7 live chat support for fast assistance. Average response time is under 5 minutes.
We aim to respond to all requests within 30 business days. Urgent data protection matters are handled more promptly.
Your data is completely secure at tk989. Register today and start gaming on a platform you can trust. We are always here for you.