Data Protection

Tk989 Privacy Policy – Your Data Is Completely Secure

Your personal data is our most valuable responsibility. tk989 never sells or unauthorizedly shares your information. On this page, we transparently explain how your data is managed.

Last Updated: January 2026 | About 6 minutes to read
tk989's privacy commitment:

We believe every member's data is their own. tk989 uses international-grade encryption to keep your data secure. Your information is never sold to third parties.

How we protect your data

A quick overview of the key pillars of the tk989 Privacy Policy

SSL encryption

All your data is protected with 256-bit SSL encryption. No one can view or steal your information while it is being transferred.

KYC verification system

Your identity verification information is stored exclusively on secure servers. KYC data is never shared unless required by a regulatory authority.

No data shared with third parties

Tk989 never sells your personal information or gaming history to advertisers or third parties. Your data belongs to you alone.

Secure Data Storage

All data is stored on firewall-protected servers. Regular security audits are conducted to identify and resolve any vulnerabilities promptly.

Cookie control

We only use essential cookies. You can manage cookies at any time through your browser settings.

Right to Erasure

You can request deletion of your personal data at any time. No data will be retained beyond what is legally required.

1

What data we collect

Various types of information are collected at different stages — from registering on tk989 to your day-to-day gaming activity. We only collect what is genuinely needed to provide our services. We do not ask for unnecessary or excess information.

The data we collect falls into three main categories:

Data Types Example When it is collected
Identity Information Full name, date of birth, national ID number During registration and KYC verification
Contact Information Mobile number, email address At the time of account creation
Financial information BKash/Nagad number, transaction history During deposits and withdrawals
Device Information IP address, browser type, operating system Upon accessing the platform
Gaming Information Betting history, win and loss records During gameplay

We never store your full bank account number, card number, or PIN. Payment information is always kept in encrypted form and is handled directly by the relevant payment gateway.

Please note: Your password is never stored directly on our servers — only an encrypted hash is kept, from which the original password cannot be recovered.
2

How your data is used

Tk989 uses your information only for specific, legitimate purposes. Using data outside its intended scope goes against our policy. Below, we clearly explain what each type of information is used for:

  • Account management: Verifying your identity, ensuring login security, and handling account-related communications.
  • Payment Processing: Transaction data is used to process incoming deposits and outgoing withdrawals.
  • Fraud Prevention: Detecting suspicious logins or transactions to keep your account protected.
  • Customer Support: We need your account details to provide fast assistance whenever you run into an issue.
  • Responsible Gaming: Monitoring gaming patterns to identify and support at-risk players.
  • Legal obligation: Retaining required data in accordance with regulatory authority directives.
  • Service Improvement: Anonymous statistics are used to improve the overall platform experience.

No marketing or promotional communications are sent without your consent. If you no longer wish to receive promotional messages, you can turn them off at any time from your account settings.

3

Who your data is shared with

Tk989 never sells your personal information. However, limited data may be shared in certain specific circumstances:

Payment Provider

Only the information necessary to process bKash, Nagad, and Rocket transactions is shared.

Game Provider

For Live Casino or slots, game providers receive session data only — not your personal information.

Regulatory Authority

Specific information is provided when required by law or upon direct request from a licensing authority.

Anti-Fraud Organizations

Any suspected financial activity is reported to the AML (Anti-Money Laundering) authority.

Our commitment: Your data is not shared with any third party for reasons beyond those stated above. Your information will never be sent to advertisers or data brokers.
4

Cookies & tracking technology

Tk989 uses cookies and similar technologies to enhance your experience on the platform. Cookies are small text files stored in your browser that help recognize you on return visits.

The types of cookies we use:

  • Essential cookies: These are required for the website to function. They are used for maintaining login sessions, security verification, and similar purposes.
  • Performance Cookies: Helps us understand which pages get the most traffic and where errors occur. All data is fully anonymized.
  • Functionality Cookies: Used to remember your preferred language, theme, or settings.

We do not use any third-party advertising cookies. Your browsing information is not shared with advertisers. Disabling cookies in your browser settings may cause some features to stop working.

Cookie Controls: You can delete tk989 cookies or block new ones at any time through the settings in Chrome, Firefox, or Safari.
5

Data Protection Practices

Tk989 uses industry-standard technology and practices to protect your data. Security is not a formality for us — it is part of how we operate every day.

  • TLS 1.3 protocol: All data transmissions are secured with TLS 1.3 encryption.
  • Two-Factor Authentication (2FA): Members can enable OTP verification on their account for an extra layer of security.
  • Firewall Protection: Our servers are protected from unauthorized access by industry-standard firewalls.
  • Regular Security Audits: Independent security experts regularly audit our systems.
  • Staff training: All our staff receive regular training on data protection policies and procedures.
  • Access control: Only authorized personnel can access your data, and all access is logged.

Please note that no one can guarantee 100% security on the internet. You also have a role to play — such as using a strong password and never sharing your login credentials with anyone.

6

Data Retention Period

Tk989 does not retain your data indefinitely. Each type of information has a defined retention period:

Data Types Retention Period Reason
Identity & KYC Information 5 years after account closure Legal and regulatory obligations
Transaction Records 7 Years Financial law compliance
Gaming History 3 Years Dispute Resolution & Audits
Contact Log 2 Years Improving customer service quality
Cookies & session data Up to 30 Days Maintaining Service Quality

Once the retention period expires, data is securely deleted or anonymized. If any data must be kept longer for legal reasons, you will be informed.

7

Your rights

As a tk989 member, you have important rights over your own data. We uphold these rights in practice, not just on paper:

Right to Know

You can submit a request to find out what personal data we hold about you.

Right to Rectification

You can submit a request to correct any information that is inaccurate.

Right to Deletion

You may request deletion of your data beyond what is required by legal obligations.

Data Portability

You have the right to export your data in a standard, portable format.

Right to Restrict Processing

You can request that we stop using your data for specific purposes.

Right to Withdraw Consent

Any consent you have previously given can be withdrawn at any time.

To exercise any of these rights, please contact our support team. We will respond to your request within 30 business days. For urgent matters, we will aim to resolve them sooner.

8

Children's Privacy

Tk989 is strictly an adult-only platform. No one under the age of 18 is permitted to use it. This is not just a policy — we enforce it through technical controls as well.

Age is verified at registration and confirmed through identity documents during the KYC process to ensure all members are 18 or older. If an underage account is detected, it will be closed immediately and all associated data will be deleted.

For parents: If you believe your child is using this platform, please contact our support team immediately. We will take swift action.
9

Privacy Policy Updates

Our Privacy Policy may be updated to reflect changes in technology, law, or our business environment. We will notify you in advance of any significant changes.

  • For any significant changes, you will be notified at least 14 days in advance via email or platform notification.
  • Each new version will display the update date at the top.
  • Continued use of the platform after a new policy is published will be considered acceptance of the updated terms.
  • If you do not agree to the updated policy, you may request that your account be closed.

Previous versions of our Privacy Policy are also kept on our servers. You can request access to any earlier version through our support team.

10

Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy, please don't hesitate to reach out. Our dedicated team is ready to assist you.

Email support

Email us for any privacy-related matters:
[email protected]

Live Chat

Use our 24/7 live chat support for fast assistance. Average response time is under 5 minutes.

We aim to respond to all requests within 30 business days. Urgent data protection matters are handled more promptly.

Your data protection guarantee at a glance

256-bit SSL
Maximum Encryption
No data sales
No third parties
24/7 Protection
Continuous Monitoring
Your control
Delete or Correct

Enjoy a safe and transparent gaming experience

Your data is completely secure at tk989. Register today and start gaming on a platform you can trust. We are always here for you.

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